How do I clear cache on my internet browser?

Chrome

1. Open Chrome

2. At the top right, click on the symbol with the three dots

3. Click "More tools" > "Clear browsing data"

4. At the top, choose a time range. To delete everything, select "All Time"

5. Check the boxes next to“Cookies and other site data” & "Cached images and files"

6. Click "Clear data"

Safari

1. Open Safari

2. Click on the "Safari" drop-down menu and select "Preferences"

3. Click the "Advanced" tab and select the checkbox “Show Develop menu in menu bar” and close the Preferences window

4. Select the "Develop" drop-down menu. Click “Empty Cache”

5. If you also want to delete your browser history, select the "History" drop-down, then "Clear History"

Firefox

1. Open Firefox

2. At the top right, click on the hamburger menu button (3 horizontal lines) and choose “Preferences" > Select the “Privacy and Security” Panel

3. In the “Cookies and Site Data” section, click “Clear Data”

4. Remove the checkmark in front of “Cookies and Site Data”, check the box for “Cached Web Content”, click the “Clear” button

5. Close the preferences tab, and any changes made will automatically be saved

Internet Explorer

Please Note: IE 10 & 11 are no longer supported by Microsoft/Perceptyx, please use an alternate browser for your survey.

1. Open Internet Explorer

2. On the right-hand side of the browser, select on the gear icon. Then select "Tools" > "Safety" > "Delete browsing history"

3. In the "Delete Browsing History" window that appears, uncheck all options except the one labeled "Temporary Internet files and website files"

4. Click on the button “Delete” to empty the browser cache (In comparison to other browsers, there is no option to select the time period. You’ll delete all cache data.)

5. Refresh the page

Edge

1. Open Edge

2. At the top right, click on the symbol with the three dots, and then click on “Settings”

3. Locate and Click "Privacy, Search, and Services" on the left side menu

4. Locate “Clear browsing data now” and select “Choose What to Clear”

5. Deselect all items, select “Cached data and files” and press ‘Clear’

6. Once completed, refresh the browser