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If you are experiencing technical issues, there is a chance that this could be related to your web browser. Please try copying your link directly from your email invitation paste it into an alternate browser, like Chrome or Firefox.
If you continue to experience issues accessing the survey, you may need to clear the cache and cookies on your browser. For more information on how to clear cache and cookies, please click here.
Please be aware that some connectivity issues may be due to a poor internet connection, or your company may be blocking your permission to access the website preventing you from connecting to the survey. For this type of issue, please reach out directly to your local IT department.
If you continue to experience issues, please contact Customer Support with a copy of the link you are using to access the survey, as well as a screenshot of the error that you are receiving and we will be happy to further assist you.
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