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answer any questions you may have and create an effective solution for your survey needs.

Accounts/Reporting Questions

I did not get an invitation to the results
In order to maintain confidentiality, a minimum threshold is put in place for the response rate. If this threshold is not met, an account is not created. Fo...
Thu, 25 Mar, 2021 at 6:18 AM
I accidentally deleted my invitation email
To have your invitation email resent to you, please contact Customer Support with the below details and we would be happy to help: - Name of your employ...
Thu, 25 Mar, 2021 at 6:17 AM
How do I reset my password?
If your password is not working, or if you're uncertain of your username or password, please click the 'Forgot Username or Password?' link be...
Tue, 13 Jul, 2021 at 8:28 AM
How do I create an action plan?
To create an action plan, please follow the steps below: Log into the reporting site. Click View Action Plan on the left-hand side of the page. Cli...
Thu, 25 Mar, 2021 at 6:19 AM
I can't see comments in the report
In order to maintain confidentiality, a minimum threshold is put in place for the comments. If this threshold is not met, you will not be able to view the C...
Thu, 25 Mar, 2021 at 6:19 AM
Unable to click the link/login
If you are unable to click on the link in the invitation email, please try copying your link and accessing it in either Chrome or Firefox. If you continue t...
Thu, 25 Mar, 2021 at 6:20 AM
How do I see the results of my new team?
If you are switching to a new department, or have had a change in role and/or team, please contact Customer Support with the below information and we would ...
Thu, 25 Mar, 2021 at 6:20 AM
How do I see the results for just one location?
To see the results for just one location, you can use the Filter Tool. This is the first option on the dashboard on the left hand side. Please follow the st...
Thu, 25 Mar, 2021 at 6:20 AM