Chrome
Open Chrome
At the top right, click on the symbol with the three dots
Click "More tools" > "Clear browsing data"
At the top, choose a time range. To delete everything, select "All Time"
Check the boxes next to“Cookies and other site data” & "Cached images and files"
Click "Clear data"
Safari
Open Safari
Click on the "Safari" drop-down menu and select "Preferences"
Click the "Advanced" tab and select the checkbox “Show Develop menu in menu bar” and close the Preferences window
Select the "Develop" drop-down menu. Click “Empty Cache”
If you also want to delete your browser history, select the "History" drop-down, then "Clear History"
Firefox
Open Firefox
At the top right, click on the hamburger menu button (3 horizontal lines) and choose “Preferences" > Select the “Privacy and Security” Panel
In the “Cookies and Site Data” section, click “Clear Data”
Remove the checkmark in front of “Cookies and Site Data”, check the box for “Cached Web Content”, click the “Clear” button
Close the preferences tab, and any changes made will automatically be saved
Internet Explorer
Please Note: IE 10 & 11 are no longer supported by Microsoft/Perceptyx, please use an alternate browser for your survey.
Open Internet Explorer
On the right-hand side of the browser, select on the gear icon. Then select "Tools" > "Safety" > "Delete browsing history"
In the "Delete Browsing History" window that appears, uncheck all options except the one labeled "Temporary Internet files and website files"
Click on the button “Delete” to empty the browser cache (In comparison to other browsers, there is no option to select the time period. You’ll delete all cache data.)
Refresh the page
Edge
Open Edge
At the top right, click on the symbol with the three dots, and then click on “Settings”
Locate and Click "Privacy, Search, and Services" on the left side menu
Locate “Clear browsing data now” and select “Choose What to Clear”
Deselect all items, select “Cached data and files” and press ‘Clear’
Once completed, refresh the browser
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