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Knowledge base
Meet the Platform (3)
Explore by Platform Area (19)
Welcome to the Platform
The Home Page
Listen
View all 19
Release Notes (18)
Release Notes | April 2026
Release Notes | March 2026
Release Notes | February 2026
View all 18
Technical Documentation (11)
Perceptyx Global Tech Specs
AI-Assisted Action Planning & Intelligent Nudges Technical Overview
Perceptyx Perspective on Artificial Intelligence, Machine Learning, Natural Language Processing, and Generative AI
View all 11
Align Your Strategy (1)
Build Your Insights & Actions Strategy (4)
Define Your Business Priorities & KPIs
Create Your Insights & Action Strategy and Blueprint
Identify and Align Your Stakeholders
View all 4
Activate Your Listening Programs (5)
Get Ready to Activate (1)
Design, Build, and Launch Your Listening Programs | Overview
Design Your Listening Program (7)
Design Your Listening Event | Overview
Survey Scales and Item Types
Visual Scale Considerations
View all 7
Build Your Listening Program & Events (20)
Build Your Listening Program | Overview
Create a New Listening Event | Point-In-Time & Lifecycle
Enable and Customize Event Pages | Point-In-Time & Lifecycle
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Launch Your Listening Program & Events (5)
Launch Your Listening Event | Overview
Launch Your Listening Event | Point-In-Time & Lifecycle
Listening Event Approval: Administrator and Creator Workflows | Point-In-Time & Lifecycle
View all 5
Manage Your Live Listening Program & Events (20)
Manage Your Listening Program | Overview
Manage Your Live Listening Event | Point-In-Time & Lifecycle
Support Participants | Point-In-Time & Lifecycle
View all 20
Analyze Your Results & Uncover Insights (3)
Get Ready to Analyze Results & Uncover Insights (2)
Analyze Your Results & Uncover Insights | Overview
GenAI Comment Analysis Best Practices
View Reporting & Analyze Results (22)
Reference Articles
Access Your Results
Filter Your Data
View all 22
Share Your Results (1)
Share Your Results
Connect Your Insights to Action (4)
Get Ready to Turn Insights into Action (3)
Turn Insights into Action | Overview
2025 Action Planning Resources Refresh
Action Planning Resources Overview
Create & Manage Action Plans (12)
Create an Action Plan
View Action Plans
Edit & Manage Action Plans
View all 12
People Insights Model Resources (20)
People Insights Model: Recognition & Reward
Recognition & Reward Discussion Guide
People Insights Model: Change & Innovation
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Behavioral Science Insights (4)
In Defense of Nudging: Context, Evidence, and Real-World Impact
Understanding the Difference Between Action Planning Resources and Intelligent Nudges
Optimizing Conversational Listening for Insight and Impact
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Participate in a Listening Event (1)
Participate in a Listening Event (7)
Invitation and Reminder Emails
Participate in a Listening Event | Point-In-Time & Lifecycle
Nominate Your Raters | 360
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Admin Tools and Settings (Platform Admins Only) (2)
Admin Tools (5)
Users Editor Tool
Survey Launch Tool
Employee Tags | Crowdsource
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Manage Listening Event Platform Settings (Platform Admins Only) (7)
Listening Event Platform Settings Overview (Platform Admins Only) | Point-In-Time & Lifecycle
Work with System Settings (Platform Admins Only) | Point-In-Time & Lifecycle
Work with Demographic Settings (Platform Admins Only) | Point-In-Time & Lifecycle
View all 7