You can translate your event content using the Event Builder. When you first create your event, you select the language(s) you want to translate (in the Overview phase) and then build out your content (in the Content phase). You can return to your drafts to add to or change your selected languages, manage and edit translations, and translate emails. Perceptyx provides translations for every question in the Question Library in 35 languages. You can use these translations, add, and edit as needed.
This article walks through:
Select Language(s)
If you haven’t selected your language(s) yet or if you need to add or change languages, you can navigate to the Overview phase of the Event Builder and select/modify your language(s).
Navigate to the Overview phase for the event you want to work with.
From within the Event Builder:
Click Overview in the left panel.
From Listen:
In the Active Events section or the All Events section, click Manage Event for the event you want to work with.
The Event Builder opens, displaying the Overview page.
Display the Event Languages dropdown, then select the checkbox for each language you want to include in the survey. To remove a previously selected language, clear its checkbox.
Click Next: Content.
The Content page displays with the Manage Translations option at the top.
Manage & Edit Translations
Once you have selected your language(s), you can apply machine translations or create and edit your own translations using the Manage Translations feature.
You use the Manage Translations feature to add your own translated content to your event. Items that require your translations include event questions you modify, custom questions or demographics, or event pages that aren’t automatically translated (e.g., Welcome page, Consent page, etc.).
Note: We recommend building and testing the English version of your event before applying translations. This helps ensure no text is lost or accidentally left untranslated.
Navigate to the Content phase for the event you want to work with.
From within the Event Builder:
Click Content in the left panel.
From Listen:
In the Active Events section or the All Events section, click Manage Event for the event you want to work with.
The Event Builder opens, displaying the Overview page.
In the left panel, click Content.
The Content page displays with the Manage Translations option at the top.
Click Manage Translations (top right).
The Manage Translations dialog box appears.
Display the Please select a language dropdown, then select one of your chosen languages.
The left side of the dialog box shows categories of event elements that require translation and the number of items in each category. Categories that don’t display a numerical value have Perceptyx translations available that you can use as-is or modify. The right side shows each item for the selected category.
You can choose to machine translate items or enter your own translated text for each item. You can also use the Search box (top right) to search for specific words or phrases that require translation.
Select your translation method and complete.
Machine Translate All Items
At the top of the Manage Translations dialog box, click Machine Translate All.
Click Close.
Machine Translate One Item
Click the item category, then click the pencil icon for the item you want to translate.
The Edit Translation dialog box appears.
Click Machine Translate, then click Save.
Enter Translation for an Item
Click the item category, then click the pencil icon for the item you want to translate.
The Edit Translation dialog box appears.
In the Enter Translation section, type or paste in the translated text, then click Save.
Note: If a Perceptyx translation already exists, no action is required (however, you can update the translation if needed).
Repeat for each language translation.
Click Close when complete.
Translate Emails
The process for translating email templates is similar to translating your event content, but is done during the Launch phase of the Event Builder. You must first complete the Content and Invite phases and configure your email template(s).
Navigate to the Launch phase for the event you want to work with.
From within the Event Builder:
Click Launch in the left panel.
Note: You must first complete the Content and Invite phases and configure your email template(s).
From Listen:
In the Active Events section or the All Events section, click Manage Event for the event you want to work with.
The Event Builder opens, displaying the Overview page.
In the left panel, click Launch.
Note: You must first complete the Content and Invite phases and configure your email template(s).
The Launch page displays with the Manage Translations option at the top.
Click Manage Translations (top right).
Display the Please select a language dropdown, then select one of your chosen languages.
The Manage Translations dialog box appears.
In the left side of the dialog box, click the Emails category, then click the email template you want to translate.
Select your translation method and complete.
Use Machine Translation
Click the pencil icon for the portion of the email you want to translate.
The Edit Translation dialog box appears.
Click Machine Translate, then click Save.
Click Close.
Enter a Translation
Click the pencil icon for the portion of the email you want to translate.
The Edit Translation dialog box appears.
In the Enter Translation section, type or paste in the translated text, then click Save.
Note: If a Perceptyx translation already exists, no action is required (however, you can update the translation if needed).
Repeat for each language translation.
Click Close when complete.
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