Translate Your Event | Point-In-Time & Lifecycle

You can translate your event content, system text, and event emails using the Event Builder. When you first create your event, you select the language(s) you want to translate (in the Overview phase) and then build out your content (in the Content phase). You can return to your drafts to add to or change your selected languages, manage and edit translations, and translate emails. Perceptyx provides translations for every question in the Question Library in 34 languages in addition to English. You can use these translations, add, and edit as needed. You can also download all your translations to an Excel file.

This article walks through:

• Select Language(s)
• Manage & Edit Translations
• Translate Emails

Select Language(s)

If you haven’t selected your language(s) yet or if you need to add or change languages, you can navigate to the Overview phase of the Event Builder and select/modify your language(s).

1. Navigate to the Overview phase for the event you want to work with.

From within the Event Builder:

1. Click Overview in the left panel.

From Listen:

1. In the Live Events section or the All Events section, click Manage Event for the event you want to work with.

The Event Builder opens, displaying the Overview page.

2. Display the Event Languages dropdown, then select the checkbox for each language you want to include in the survey. To remove a previously selected language, clear its checkbox.

3. Click Next: Content.

  The Content page displays with the Manage Translations option at the top.

Manage & Edit Translations

Once you have selected your language(s), you can apply machine translations or create and edit your own translations using the Translations feature. Items that require your translations include:

• Event questions you modify

• Custom questions or demographics

• Event pages that aren’t automatically translated (e.g., Welcome page, Consent page, etc.)

• System text

Note: We recommend building and testing the English version of your event before applying translations. This helps ensure no text is lost or accidentally left untranslated.

You can also export your translations to an Excel file and share with others outside the platform, such as translators or native speakers who you want to review the translations.

1. Navigate to the Content phase for the event you want to work with.

From within the Event Builder:

1. Click Content in the left panel.

From Listen:

1. In the Live Events section or the All Events section, click Manage Event for the event you want to work with.

The Event Builder opens, displaying the Overview page.

2. In the left panel, click Content.

The Content page displays with the Manage Translations option at the top.

2. Click Manage Translations (top right).

The Translations screen appears.

3. Display the Please select a language dropdown, then select one of your chosen languages.

The left side of the screen shows categories of event elements that require translation and the number of items in each category. Categories that don’t display a numerical value have Perceptyx translations available that you can use as-is or modify. The right side shows each item for the selected category.

You can choose to machine translate items or enter your own translated text for each item. You can also use the Search box (top left) to search for specific words or phrases that require translation.

4. Select your translation method and complete.

Machine Translate All Items:

1. At the top of the Translations screen, click Machine Translate All.

2. Click Close.

Machine Translate One Item:

1. Click the item category, then click Edit for the item you want to translate.

The Edit Translation dialog box appears.

2. Click Machine Translate, then click Save. 

Enter Translation for an Item:

1. Click the item category, then click Edit for the item you want to translate.

The Edit Translation dialog box appears.

2. In the Enter Translation section, type or paste in the translated text, then click Save. 

Note: If a Perceptyx translation already exists, no action is required (however, you can update the translation if needed).

5. Repeat for each language translation.

6. If you want to export the translations, click Export All to generate an Excel file that is saved to your default download location.

7. When you are finished, click Go Back to Builder (top left) if you want to return to the Event Builder or click Save and Exit (top right) if you want to exit the Event Builder.

Translate Emails

The process for translating email templates is similar to translating your event content, but is done during the Launch phase of the Event Builder. You must first complete the Content and Invite phases and configure and save your email template(s).

1. Navigate to the Launch phase for the event you want to work with.

From within the Event Builder:

1. Click Launch in the left panel.

Note: You must first complete the Content and Invite phases and configure your email template(s).

From Listen:

1. In the Live Events section or the All Events section, click Manage Event for the event you want to work with.

The Event Builder opens, displaying the Overview page.

2. In the left panel, click Launch.

Note: You must first complete the Content and Invite phases and configure and save your email template(s).

The Launch page displays with the Manage Translations option at the top.

2. Click Manage Translations (top right).

3. Display the Please select a language dropdown, then select one of your chosen languages.

The Translations screen appears.

4. In the left side of the screen, click the Emails category, then select the type of email template you want to translate (invitation or reminder).

5. Select your translation method and complete.

Use Machine Translation:

1. Click Edit for the portion of the email you want to translate.

The Edit Translation dialog box appears.

2. Click Machine Translate, then click Save. 

Enter a Translation:

1. Click Edit for the portion of the email you want to translate.

The Edit Translation dialog box appears.

2. In the Enter Translation section, type or paste in the translated text, then click Save. 

Note: If a Perceptyx translation already exists, no action is required (however, you can update the translation if needed).

6. Repeat for each language translation.

7. If you want to export the translations, click Export All to generate an Excel file that is saved to your default download location.

8. When you are finished, click Go Back to Builder (top left) if you want to return to the Event Builder or click Save and Exit (top right) if you want to exit the Event Builder.