Work with System Settings (Platform Admins Only) | Point-In-Time & Lifecycle

System settings are global settings - meaning they apply to all Point-In-Time and Lifecycle events. These are the default settings that are applied as users create new events. 

This article walks through:

• Work with System Settings

Work with System Settings

When a system setting is active, it applies to all listening events. Event creators can modify these settings on an individual event level. For settings that involve a minimum number of responses, event creators can change the minimum number, but cannot specify a number lower than the one specified in the system settings.

The following settings are available:

• Minimum # Responses For Survey Results: When active, this setting specifies the minimum number of respondents required for a reporting user to see results. 

• Minimum # Responses For Comment Results: When active, this setting specifies the minimum number of comments required to show a given comment question in the Comments Report. (For example, if set to 10, users see comments only for questions that have at least 10 responses in their view/filter.)

• Demographics Page: When active, this setting allows creators to include a Demographics page and self-select demographic questions in listening events. This setting is enabled by default.

• Minimum # Responses For Demographic Filter: When active, this setting specifies the minimum number of responses required to show a given demographic question in demographic reports. 

• Enable Exclusion Rule Filtering: When active, this setting enables exclusion rule filtering, which prevents users from identifying scores for groups below the minimum required threshold by requiring the remainder of the filter to also meet the minimum threshold.

• Exclude Partial Survey Responses: When active, this setting excludes partial event (survey) responses from reporting.

• Available Reporting Languages (in addition to English): When active, this setting makes specific languages available for reporting. This setting is enabled by default.

1. Log in to the Perceptyx Platform.

2. In the navigation bar, click the Gear icon.

The Admin Portal dashboard appears.

3. In the Platform Settings section of the left panel, click Listening Events.

4. Click the Point in Time and Lifecycle tab, if necessary.

5. Click Go to System Settings.

The System Settings page appears in a separate browser tab.

6. Activate or deactivate settings by turning the toggle on or off.

7. If activating a setting with a minimum response threshold, type a number in the text box.

8. If specifying reporting languages, display the dropdown, then select the checkbox for each language you want to make available.

9. Close the browser tab with the system settings.

Your changes save and you return to the Listening Events screen.