Perceptyx Global Tech Specs

Modified on Fri, 11 Oct at 8:22 AM

Explore the Global Tech Specs to guarantee your internal systems are primed and ensure seamless integration with Perceptyx for optimal usability.


This article walks through:


Email Specs


To allow all employees to receive survey invitations and reminder emails, please ensure that:

  • All employees are able to receive emails from Perceptyx, without it being blocked or marked as SPAM.

  • Email servers will not "throttle" incoming email messages from Perceptyx. 

  • URL scanners are configured to allow emails from Perceptyx.



Perceptyx Email Server:

  • By default, emails will be sent in batches of 500 with a 30-second delay between each batch.

  • Messages sent from Perceptyx are signed with DKIM and can be authenticated with standard SPF/DMARC validation.




US Region

EU Region

Hostname

mail.us.perceptyx.com

mail.eu.perceptyx.com


Crowdsource Email Specs

Crowdsource events have different email specs. 


Email Allowlisting

To allow all employees to receive survey invitation and reminder emails, please ensure the following:

  • Allowlist emails that are sent from: 

    • IP Address: 168.245.10.169

    • Domain: @perceptyx.com

  • The IP Address will point to:

    • Hostname: o3.app-email.waggl.com

    • ISP/Organization: SendGrid


Email Addresses:

Following is the specific list of email addresses used by Crowdsource:


  • submissions@perceptyx.com

Invites employees to pulses or remind them to participate in the pulse.


  • leaderboard@perceptyx.com

Informs admins, managers and participants when the Dialogue is completed (only applicable when automated emails are turned on).


  • owner_notifications@perceptyx.com

Notifies team members that they are added as admins to the account; reminds the primary admin on the account to send a final nudge for the live Crowdsource.


  • accounts@perceptyx.com

Generates the password reset email for employees (not applicable if integrated with SSO).


  • report_notifications@perceptyx.com

Informs admins when data exports are ready for download. 


  • crowdflagging@perceptyx.com

Informs moderators when an open-ended response is flagged by a participant.



Application Specs

To allow all employees to access the Perceptyx Insights Platform, please ensure that:

  • All employees will be able to access the domains listed below.

  • Content from the Perceptyx website will not be cached by a proxy server. 


Perceptyx Web Server:




US Region

EU Region

Hostnames

perceptyx.com

*.perceptyx.com

eu.perceptyx.com

*.eu.perceptyx.com



Perceptyx Automated Data Integration Server:

Requests for automated data file feeds will originate from these addresses:



US Region

EU Region

IP Address

35.85.200.8

3.78.153.143



SFTP Server:

Requests for automated data file feeds will originate from these addresses:



US Region

EU Region

Hostnames

sftp.perceptyx.com

sftp.eu.perceptyx.com

Host Keys

SHA256:Ys6hxgnklEePhcVORH
jv9aspcrocsnjSV/6uxWselak=

SHA256:MNK65EelGcdA/
9n81oQFath6ZBVjdwCAABscK5SWSEU=




Web Browser Specs

To protect against security concerns, customers can use any modern standards-compliant web browser that uses the TLS 1.2 protocol to access the Perceptyx sites. If the browser being used to access Perceptyx is not using TLS 1.2, the browser will display an error page stating that the site cannot display the webpage. This is the expected behavior as the Perceptyx servers are not “listening” to TLS 1.0 or TLS 1.1.  

  • Chrome (at least v38)

  • Firefox (at least v27)

  • Opera (at least v17)

  • Safari (at least v5 on iOS) (at least v7 on OS X)

  • Microsoft Edge (all versions)

  • Android 5.0 (Lollipop) and higher



Single Sign-On (SSO) Specs

  • Perceptyx supports SSO via SAML 2.0.

  • Perceptyx supports IDP-initiated and SP-initiated connections

  • Perceptyx and the customer will share Metadata files of their respective SSO servers to initiate the SSO build.

  • Perceptyx enforces cookies to use the SameSite setting for all. Because of this security feature, the browsers listed below will not be able to authenticate via SSO:

    • iOS (iPhone/iPad) below version 13

    • Safari users using macOS below 10.15 (Catalina)

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