Translate Your Survey

Modified on Tue, 09 Apr 2024 at 08:03 AM

You can translate your survey using the Program Builder. When you create your survey, you select the language you want to translate (in Overview) and then build it out (in Build). You can also return to your drafts to edit your translations using the My Survey tools. Perceptyx provides translations for every question in the Question Library in 35 languages. You can use these translations, add, and edit as you desire.


This article walks through:


Select Language(s)

Begin translations by navigating to the Overview page of the Program Builder and selecting your language.


  1. Navigate to the Overview phase for the survey you want to translate.

From within the Program Builder:

  1. Click Overview in the progress bar.

From My Surveys:

  1. Click the pencil icon (edit) for the survey you want to customize.

Note: You can also click the gear icon (settings) and then select Edit Survey.

The survey opens in draft mode, displaying the Overview page.


  1. Display the Languages dropdown, then select the checkbox for each language you want to include in the survey.

  2. Click Proceed to Build (if you haven’t already built your survey content) or Update.


The Build page displays with the Manage Translations button on the bottom bar.



Manage & Edit Translations

Once you have selected a language, you may apply machine translations or create and edit your own translations using the Manage Translations feature.


You use the Manage Translations feature to add your own translated content to your survey. Items that require your translations include survey questions you modify, custom questions or demographics, or survey pages that aren’t automatically translated (e.g., Welcome page, Consent page, etc.).


Note: We recommend building and testing the English version of your survey before applying translations. This helps ensure no text is lost or accidentally left untranslated.

  1. Navigate to the Build phase for the survey you want to translate.

From within the Program Builder:

  1. Click Build in the progress bar.

From My Surveys:

  1. Click the pencil icon (edit) for the survey you want to customize.

Note: You can also click the gear icon (settings) and then select Edit Survey.

The survey opens in draft mode, displaying the Overview page.

  1. Click Build in the progress bar.


The Build page displays with the Manage Translations button on the bottom bar.

  1. Click Manage Translations (bottom left).

The Manage Translations dialog box appears.

  1. Display the Please select a language dropdown, then select one of your chosen languages.



The left side of the dialog box shows categories of survey elements that require translation and the number of items in each category. Categories that don’t display a numerical value have Perceptyx translations available that you can use as-is or modify. The right side shows each item for the selected category.


You can choose to machine translate items or enter your own translated text for each item. You can also use the Search box (top right) to search for specific words or phrases that require translation.


  1. Select your translation method and complete.

Machine Translate All Items

  1. At the top of the Manage Translation dialog box, click Machine Translate All.

  2. Click Close.

Machine Translate One Item

  1. Click the item category, then click the pencil icon for the item you want to translate.

The Edit Translation dialog box appears.

  1. Click Machine Translate, then click Save

Enter Translation for an Item

  1. Click the item category, then click the pencil icon for the item you want to translate.

The Edit Translation dialog box appears.



  1. In the Enter Translation section, type or paste in the translated text, then click Save

Note: If a Perceptyx translation already exists, no action is required (however, you can update the translation if needed).

  1. Repeat for each language translation.

  2. Click Close when complete.


Translate Emails

The process for translating email templates is similar to translating your survey, but is done during the Launch phase of the Program Builder. You must first complete the Build and Invite phases.


  1. Navigate to the Launch phase for the email you want to translate.

From within the Program Builder:

  1. Click Launch in the progress bar.

Note: You must first complete the Build and Invite phases.

From My Surveys:

  1. Click the pencil icon (edit) for the survey you want to customize.

Note: You can also click the gear icon (settings) and then select Edit Survey.

The survey opens in draft mode, displaying the Overview page.

  1. Click Launch in the progress bar.

Note: You must first complete the Build and Invite phases.

The Launch page displays with the Manage Translations button on the bottom bar.


  1. Click Manage Translations (lower left).

  2. Display the Please select a language dropdown, then select one of your chosen languages.

The Manage Translations dialog box appears.

  1. In the left side of the dialog box, click the Emails category, then click the email template you want to translate.

  2. Select your translation method and complete.

Use Machine Translation

  1. Click the pencil icon for the portion of the email you want to translate.

The Edit Translation dialog box appears.

  1. Click Machine Translate, then click Save

  2. Click Close.

Enter a Translation

  1. Click the pencil icon for the portion of the email you want to translate.

The Edit Translation dialog box appears.

  1. In the Enter Translation section, type or paste in the translated text, then click Save

Note: If a Perceptyx translation already exists, no action is required (however, you can update the translation if needed).


  1. Repeat for each language translation.

  2. Click Close when complete.

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