Engagement
Purpose:
Create open dialogue around what’s fueling (or draining) engagement on our team so we can better support motivation, retention, pride, and advocacy together.
Sample Discussion Questions:
Advocacy
What would we say to a friend who asked, “What’s it like to work here?”
Where do our internal experiences match (or mismatch) how the company presents itself externally?
What makes us feel proud to recommend our team or organization?
What team moments, stories, or symbols inspire pride or loyalty?
Retention
What makes a work environment feel like a place worth staying? How close are we to that today?
When people choose to stay on a team long-term, what conditions usually make that possible?
How do we show people they can grow their careers here?
Motivation
What practices help us stay motivated, especially when things get tough?
What parts of our work feel energizing; and what parts feel draining?
How often do we talk about goals in a way that feels meaningful?
What drives this team most—purpose, achievement, recognition, autonomy, or something else?
Pride
How do we celebrate success (big or small) as a team?
How do we make people feel that their contributions matter?
Where do we see pride showing up in how we serve customers or collaborate?
1, 2, 3 Action Planning
What’s one thing we can do to improve our engagement as a team?
What two commitments can we make to achieve this?
What three dates should we plan to follow up?
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