Why am I receiving reminder emails?

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If you continue to receive reminder emails after completing the survey, It is possible that you’ve completed the survey, but the results were not fully submitted (by selecting 'Submit' on the final page).

Please try accessing the survey again using the link from your invitation/reminder email. You may be asked to re-enter some information you already entered (like language). After that, you will get back to your survey and your responses. Please click next until you arrive at the end and click 'Submit'.

If you experience any further issues, please contact Customer Support with your full name, email address and company name, and we would be happy to assist you further.

*Please also ensure you're using the link from the survey invite sent directly to you from Perceptyx. Some surveys use unique links. If the link used was from an invite that was forwarded to you, it's possible you took the survey meant for your colleague. 

If this is the case, please reach out to Customer Support so we can clear the survey and assign a new link.