Contact Us

Perceptyx is here to provide you with more information,

answer any questions you may have and create an effective solution for your survey needs.

Live Survey Questions

I did not receive an email invitation
. If you have not received an invitation to a survey, which you believe you should be eligible for, please let us know if any of the below apply to you: ...
Tue, 20 Jul, 2021 at 7:45 AM
I deleted my invitation email
. If you were sent an invitation email, but have accidentally deleted the email, please contact Customer Support with the below details: - Name of your...
Tue, 20 Jul, 2021 at 7:44 AM
Has my survey been submitted?
To confirm whether your survey has successfully been submitted, you can try accessing the survey again using the original link in the invitation email. If y...
Fri, 17 Jul, 2020 at 3:12 AM
It says completed, but I haven't done it yet
If you happened to forward your email invitation to a colleague, then it is possible that this colleague may have completed it before you had a chance to co...
Wed, 13 Jan, 2021 at 2:48 AM
Why am I being asked for a PIN?
When trying to take your survey, if you receive a request asking for a 'PIN' but you were never given one, please close out of the survey page com...
Fri, 17 Jul, 2020 at 3:12 AM
Can I edit/clear/reopen the survey?
If you would like to clear your survey, or re-open your survey to edit your responses, please contact us with the below information, and we would be happy t...
Wed, 13 Jan, 2021 at 2:16 AM
I can not click on the link
If you are experiencing technical issues, it is most likely your browser. Please try copying your link and accessing the survey using either Chrome or Firef...
Wed, 13 Jan, 2021 at 2:15 AM
Why am I receiving reminder emails?
If you continue to receive reminder emails after completing the survey, It is possible that you’ve completed the survey, but the results were not submitted ...
Wed, 13 Jan, 2021 at 2:16 AM
Can I take the survey on my phone?
Any survey that does not require an SSO (single sign-on) with your company's internal system can be done on any device with an internet connection. If ...
Fri, 17 Jul, 2020 at 3:12 AM
Is the survey confidential?
The survey is confidential. The results are batched up and no one within your organization has access to individual responses. We are a third party company ...
Fri, 17 Jul, 2020 at 3:12 AM