The Home Page

Modified on Fri, 2 Oct at 1:29 PM

Platform

Home is the first page you see when you log in to Perceptyx. It gathers up what needs your attention right now, like a survey to take, results to review, or an action plan to follow up on, so you can get to it in a click.

 

This article walks you around the Home page and the navigation bar that sits across the top of every screen. If you are brand new to Perceptyx, this is a good place to start.

Your Home page is built around what you do in the platform, so it will not look the same for everyone. What you see depends on your role, your permissions, and what your company has purchased. People who build listening events see their most recent events. Managers and HR business partners see their latest results. Almost everyone sees alerts and a list of next steps.

Note

If a colleague sees something on their Home page that you do not, that is usually down to a difference in role or company setup, not a problem with your account.

Getting to the Home page

You do not have to do anything to find it. Home opens on its own every time you log in. To come back to it from anywhere else in the platform, click Home at the far left of the navigation bar.

The navigation bar runs across the top of every page and stays put as you move around, so you are always one click from anywhere else. The main areas of the platform are on the left, and your tools and settings are on the right.

Screenshot placeholder

The full navigation bar on an administrator account with Develop purchased, so every item shows: Home, Listen, Analyze, Act, and Develop on the left, then the gear icon, the question mark, Alerts, the language selector, and the user initials on the right. Label each item. Use a demo account with no real employee names on screen.

ItemWhat it doesWho sees it
HomeBrings you back to the Home page.Everyone
ListenBuild, launch, and manage your listening events.Administrators and event creators
AnalyzeOpen reports for your live and closed listening events, and work with results across more than one event.Anyone with access to results
ActCreate, review, and keep track of action plans.Anyone who works on action plans
DevelopPerceptyx's learning experience.Everyone at companies that have purchased Develop
Gear iconOpens the Admin Portal, where company details, users, groups, permissions, and platform settings live.Platform Administrators
Question markOpens the help menu, with links to the Knowledge Base, Contact Support, and Give Feedback. Help content is in English only.Everyone
AlertsShows everything that is waiting on you, with a count of how many.Everyone
Language selectorChanges the language the platform displays in.Everyone
Your initialsOpens Account Settings and Sign Out.Everyone

Want to dig into one of the areas? See Listen, Analyze, Act, or Admin Portal.

What is on your Home page

Most people see one of two versions of Home. The letters on each screenshot match the list underneath it.

If you build listening events

Administrators and event creators see their recent events up top, with next steps underneath.

The Home page for an administrator, with lettered callouts: A on the Recent section showing four event cards, B on Your next steps, C on Alerts in the navigation bar, D on the Manage all events link, E on the gear icon, and F on the question mark

  • A. Recent: your four most recent listening events, each with buttons to open its report or make changes.
  • B. Your next steps: nudges, action plan reminders, and prompts to start a new action plan.
  • C. Alerts: anything waiting on you. Your newest alert also shows in the banner at the top of the page.
  • D. Shortcuts: Manage all events jumps to all of your events in Listen, and All results jumps to Analyze.
  • E. Gear icon: the Admin Portal, for Platform Administrators.
  • F. Question mark: the help menu, with links to the Knowledge Base, Contact Support, and Give Feedback.

If you manage a team or support managers

Managers and HR business partners see their latest results up top, with next steps underneath.

The Home page for a manager, with lettered callouts: A on Your latest results showing a closed event card, B on Your next steps, C on Alerts in the navigation bar, D on the View more link, and E on the question mark

  • A. Your latest results: the most recently closed listening event you have results for.
  • B. Your next steps: nudges, action plan reminders, and prompts to start a new action plan.
  • C. Alerts: anything waiting on you, with your newest alert in the banner at the top of the page.
  • D. View more: takes you to Act, where all of your nudges and action plans live.
  • E. Question mark: the help menu, with links to the Knowledge Base, Contact Support, and Give Feedback.

Alerts

Alerts are the things that are waiting on you, like a survey to take, 360 feedback someone has asked you for, or an action plan to create or review. Your newest alert shows in the banner at the top of the Home page, so you see it as soon as you log in.

An alert card asking the user to give 360 feedback, with a Begin Survey button and a You have 5 more tasks waiting link

To see all of your alerts

Do either of these:

  • Click Alerts in the navigation bar.
  • If you have more than one alert, click the You have more tasks waiting link in the bottom right of the alert on your Home page.

A list of alerts, including a 360 feedback request and two invitations to join crowdsource events, each with its own action button

To complete an alert

  1. Read the alert so you know what it is asking for.
  2. Click the button on the alert, for example Begin Survey or Join Now.
  3. Follow the prompts on screen to finish the task.

Once you finish, the alert drops off your list.

Your recent events

For administrators and event creators.

The Recent section shows up to four of your listening events. They are ordered by the date that matters most for where each event is at: live events by their start date, drafts by the date they were created, and closed events by their end date. The newest comes first. Editing an older event does not move it to the front.

The Recent section with four event cards, each showing the event name, its status and type, the date it was created, and Live Report or Manage Event buttons

Each card shows the event's status and type, plus buttons for what you can do with it right now:

  • Live Report: see results so far for an event that is still running.
  • View Report: see results for an event that has closed.
  • Manage Event: open the event in the Event Builder to make changes.

Not seeing the event you want? Manage all events takes you to your full list in Listen, and All results takes you to Analyze.

Your latest results

For managers and HR business partners.

Your latest results shows the most recently closed listening event you have results for. Click View Results to open the report.

Some people can see results for the same event in more than one way, for example as a manager of their own team and as an HR business partner for a wider group. If that is you, a View report as menu shows on the card. Pick the view you want first, then click View Results.

The Your latest results card for a closed listening event, with a View report as menu and a View Results button

To find results for older events, click All results to go to Analyze. For more on opening and reading your reports, see Access Your Results.

Your next steps

This section is all about turning your results into action. It pulls together the small, practical things you can do this week, along with reminders about the action plans you have already started.

The Your next steps section, with a greeting card and a Start coaching session button above four cards: two nudges, a commitment, and a prompt to start an action plan

Here is what you might see:

  • Coaching: click Start coaching session to talk through a challenge in a private, AI-powered chat. You can pick a suggested prompt or ask your own question. To learn more, see Use On-Demand Coaching.
  • Nudges: short, research-backed suggestions for small things you can try with your team, based on your results. Choose Yes, No, or I already do this to say whether you plan to try it.
  • Commitments: reminders about action plans you are already working on. Click View action plan to check in and update your progress.
  • Action plan prompts: suggestions to start a new action plan based on your results. Click Start action plan to begin. See Create an Action Plan for the full steps.

Click View more to see all of your nudges and action plans in Act.

Needs Activate

Coaching and nudges come with Activate. If your company does not have Activate, this section still shows your action plan reminders, just without the coaching card or nudges. To learn more about what Activate adds, see Activate Overview.

Account settings and signing out

Click your initials on the right side of the navigation bar to open a short menu with Account Settings and Sign Out.

The menu under the user's initials, showing their name, Account Settings, and Sign Out

Account Settings has three tabs:

The Account Settings page open on the Your Profile tab, showing first name, last name, email, and employee ID

  • Your Profile: your name, email, and employee ID. This tab is view only. If something is wrong, ask your Platform Administrator to fix it.
  • Notifications: choose whether you get Intelligent Nudges by email, by chat, or both. This tab only matters if your company has Activate.
  • Browser Privacy Settings: choose which types of cookies the platform can use.

To change your notification settings

  1. Click your initials and select Account Settings.
  2. Click the Notifications tab.
  3. Check or clear the boxes for the ways you want to get nudges.
  4. Click Save Changes.

The Notifications tab, with Emails and Chat checkboxes for Intelligent Nudges and a Save Changes button

Note

Turning off nudge notifications only affects nudges. You will still get other emails and chat messages from the platform, like survey invitations.

To change your browser privacy settings

  1. Click your initials and select Account Settings.
  2. Click the Browser Privacy Settings tab.
  3. Check or clear the cookie types you want, then click Accept Selected. Or click Accept All Cookies or Reject All.

The Browser Privacy Settings tab, listing cookie types with checkboxes and Reject All, Accept Selected, and Accept All Cookies buttons

Note

Privacy settings are saved in the browser you are using, not in your account. If you switch to a different browser or computer, you will need to set them again.

To sign out

Click your initials and select Sign Out. Your session ends and you are taken back to the login page.

For more on each tab, see Account Settings.

What's next

Where you go from here depends on what you came to do. If you build listening events, head to Listen. If you are here for your results, Access Your Results walks you through opening your reports.

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