Listen

This article gives you a tour of the Listen page so you know what each part is for and where to go next. It does not walk through building an event step by step. The articles linked along the way do that.

Listen is for administrators and event creators, the people who set up and run listening events. If you are here to look at results, those live in Analyze instead.

Getting to the Listen page

In the navigation bar at the top of any page, click Listen.

What is on the Listen page

The page has three parts, from top to bottom:

• Create New Listening Event, a button in the top right. This is where every new event starts.
• Live Events, a row of cards showing your most recently launched events that are still collecting responses.
• All Events, a table of every event your company has, live, draft, and closed, with filters and search.

Starting a new event

Click Create New Listening Event in the top right. Before the Event Builder opens, the platform asks you a few quick questions:

1. Business and Talent Priority. What you are hoping to improve with this event. This one is optional, and you can skip it.
2. Listening Type. The kind of event you want to run. You only see the types your company has purchased.
3. How you want to build it. Start from a template, clone an event you have already run, start from scratch, or use Listening Agent. Crowdsource events skip this step.

Once you have answered, the Event Builder opens on the Overview page. A panel down the left side shows the parts of your event, and more of it opens up as you build. Your event saves as a draft, so you can stop at any point and pick it back up from the All Events table.

For the full walkthrough, see Create a New Listening Event | Point-In-Time & Lifecycle. For a bigger-picture look at how an event comes together, see Build Your Listening Program | Overview.

Live Events

Live Events shows cards for up to four of your most recently launched events that are still open. The most recent launch sits on the left. It is a quick way to check how your current events are doing without digging through the full list.

Tabs

Most recent events shows your latest live events across every type. Next to it, there is a tab for each event type your company uses, like Point-In-Time, 360 feedback, or Lifecycle. Click one to see only that type.

What is on each card

• Your access level for the event, for example Administrative Privileges.
• The event name, with tags for its status and type.
• A NEW ribbon on events that went live in the last five business days.
• The launch date.
• Response rate, along with how many people were invited, how many have responded, and how many have completed the event.
• Manage Event, which opens the event in the Event Builder.

From Manage Event you can make changes to a live event, copy it, or take it back to draft. Manage Your Live Listening Event | Point-In-Time & Lifecycle covers all of that.

All Events

All Events is the complete list. Every event your company has, live, draft, or closed, shows up here, so this is where you go to find an older event or pick up a draft you started earlier.

What is in the table

The table starts out sorted by status, with live events at the top. To sort it a different way, click the arrows next to any column heading.

Finding an event

• Status tabs. Click All Events, Live, Draft, or Closed to show just those events.
• Search. Type part of an event name in the search box and click Search.
• Filters. Narrow the list by Type, Talent Priority, a Created date range, or a Launched date range, then click Apply filters. Click Clear filters to go back to the full list.

Working on a draft? Manage Your Listening Event Drafts | Point-In-Time & Lifecycle explains what you can do with one. Ready to wrap up a live event? See Close Your Event (Or Reopen) | Point-In-Time.