Set/Reset Your People Insights Platform Password

If your company doesn’t use SSO to access the People Insights Platform, you need to enter a username and password. When you access the platform for the first time, you are prompted to set your password via an email and a simple series of steps. If you forget your password, the process to reset it is very similar to the one for setting it up the first time.     

This article walks through:

• Set/Reset Your Platform Password

Set/Reset Your Platform Password

The first time you access the People Insights Platform - whether to participate in a listening event, create an event, etc. - you are prompted to set a password. The process starts with a welcome email containing a link to the platform.

Note: If your company uses SSO for accessing the platform, your welcome email will contain an SSO link that takes you to your company’s SSO login, if applicable, or straight into the platform.

1. Open the Perceptyx welcome email.

2. Click the link to access the platform Sign In screen.

3. Type your email address in the Email box, then click Next.

The Verify with Your Password screen appears.

4. Click Set/Reset Password.

The Get a Verification Email screen appears.

5. Click Send Me an Email.

The platform sends an email to the address you provided and the screen updates to indicate that the email has been sent.

6. Go to your email and open the Perceptyx - Password Reset Requested message.

7. Click Reset Password.

Note: The Reset Password link expires in 15 minutes.

The Reset Your Perceptyx Password screen appears, displaying password requirements.

8. Type your password in the New Password box.

9. Type the same password in the Re-Enter Password box.

10. Click Reset Password.

The platform login screen appears.

11. Click Log In Now or EU Login, as appropriate.

The Sign In screen appears.

12. Type your email address in the Email box, then click Next.

The Verify with Your Password screen appears.

13. Type your password in the Password box, then click Verify.

Note: If you later forget your password or need to reset it, navigate to the login screen and complete steps 3-13 as outlined above.